Information We Collect

Information you provide: Your name, email address, phone number, mailing address, and other details you submit when you make a purchase, rent an instrument, enroll in lessons, request a repair, subscribe to our newsletter, or contact us.

Lesson inquiries: When you ask about lessons, you may share the instrument of interest, the student's age range, and preferred lesson times so we can match you with the right instructor. Information about minors should be submitted by a parent or guardian.

Payments: We collect what is needed to process purchases, rentals, and tuition. Payments are handled through secure payment systems and providers.

Website activity: Cookies and similar technologies may collect your device and browser type, IP address, approximate location, pages visited, and actions on our site.

How We Use Your Information

• To process purchases, rentals, repairs, lesson enrollments, and payments
• To respond to your inquiries, including lesson availability and scheduling
• To send newsletters and promotions, where permitted
• To improve our website and services
• To measure the effectiveness of our advertising
• To maintain business records, prevent fraud, and meet legal obligations

Submitting a lesson inquiry lets RMC contact you about that inquiry. It does not enroll you in lessons or sign you up for unrelated promotions.

Advertising, Analytics & Cookies

We use Google Ads and Google Analytics to understand how visitors use our website and to promote our products and services. These services may use cookies and similar technologies to measure visits and ad performance, and to show RMC ads on Google, YouTube, and other websites based on your previous visits to our site.

You can manage personalized ads through Google's My Ad Center and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. You can also manage cookies in your browser settings, though some site features may not work without them.

How We Share Information

We do not sell customer contact lists to outside marketers. Information may be shared with or collected by:

• Service providers that help us run our business, such as website hosting, payment processing, shipping, and email
• Advertising and analytics tools we use, including Google, which may collect information to measure advertising and, where enabled, show relevant RMC ads
• A student's assigned instructor, for scheduling and teaching
• Others when required by law, or to protect our customers, employees, or business

Children's Privacy

Many of our students are minors. Our website's forms are meant to be completed by adults, including parents and guardians, and we do not knowingly collect personal information directly from children under 13. When a parent or guardian enrolls a minor, we collect only what is needed to provide instruction and related services. If you believe a child under 13 has submitted personal information directly, please contact us so we can review the situation and take appropriate action, including deletion where appropriate.

Retention & Security

We keep personal information only as long as needed to provide our services, maintain business records, and meet legal requirements. We use secure website connections and reasonable safeguards to protect your information, though no system can be guaranteed completely secure.

Your Privacy Choices

• Contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
• Unsubscribe from marketing emails using the link in any email.
• Ask us at any time to stop contacting you by phone or text.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a revised date.